My family stayed here because we were having our floors refinished. We live locally. Our first night, when we finally quieted down for the evening , there was an incessant banging. My husband, myself, and my 12 year old son could not fall asleep. (This is a business centric hotel, so it's not cheap!) We asked to switch rooms at about 10pm. The employee at the desk was not friendly or empathetic to the situation. We were able to switch rooms, but the level of apathy was, at best, upsetting. We made reservations that night to go to another hotel. We were done. The next morning (after packing up again) I told the person at the desk why we were checking out early (the plan was 3 nights). She was super nice and apologized for the rude behavior of the evening employee ... I was like "damn, that's all I was looking for last night! thank you!" She didn't stop there. She insisted we talk to the manager. The manager, Eddie, turned out to be amazing, and sat with us to find out what happened. He turned an extremely frustrating experience around 100%, and he should be recognized for that. We even stayed an extra night! Also, the beds are super comfortable, and breakfast was good.
Friendly staff, really nice hotel at an excellent price.
Nice size rooms (suite) with firm bed a television. Breakfast was out and ready at 6 am and it had variety. Overall clean and helpful front desk. No complaints
Disappointed in my experience here - the staff was fine, the oatmeal good, used environment friendly materials, the pool water was cold, the TV service in transition so NBC wasn't available.
Good place to stay but I wish they have better service at the restaurant on the breakfast time.
Fairfield Inn Suites By Marriott Boston Milford is a US Lodging based in Milford, Massachusetts. Fairfield Inn Suites By Marriott Boston Milford is located at 1 Fortune Blvd, Milford, MA 01757, USA.
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